Detoxifying Hair Mud Wash- 12oz Lavender Fields

Domestic Shipping Info

We offer $7.75 flat rate shipping for US orders

1. While 4 Bella Naturale' strives to maintain it’s 3-7 day average time-to-ship we make no guarantees and will accept no liability nor honor any claim towards ruminative action stemming from a longer than average time-to-ship. (Time-to-ship refers to the time period between the order placement and the handing of the product over to the carrier for transport.)

2. 4 Bella Naturale' will ship to any physical address in the United States. 4 Bella Naturale'  will only ship within the US  at this time. Note 4 Bella Naturale' is not responsible for lost or stolen items after delivery. Therefore, we reserve the right to sometimes require signature confirmation therefore timely delivery requires that the customer make themselves available for its reception.

3. Every product shipped from 4 Bella Naturale' is insured up to the full purchase price. It is 4 Bella Naturale' responsibility to pursue any claim with the carrier. Please note that this is only applicable to the original shipment from 4 Bella Naturale' to the customer and not for subsequent shipments for exchanges.

4. 4 Bella Naturale' preferred carrier is USPS Priority Mail for US buyers and  all shipping will be competed through them unless otherwise specified. 4 Bella Naturale' shipping prices may vary with those of their carrier. 4 Bella Naturale' guarantees that the shipping cost will be accurately displayed for each purchase at the time of purchase from www.webuyblack.com/4bellanaturalehaircareproducts

5. All processing and shipment times are counted in business days only and correspond with those of USPS our preferred carrier. 4 Bella Naturale' honors all holidays honored by our preferred carrier and follows a M-F work week. Orders placed on Saturday will ship on Monday.
When ordering  it is not 4 Bella Naturale’s responsibility to update your Shipping address status.  Please Check that your Shipping address is correct or the customer will have to reorder and pay for shipping and or package a second time if sent to the wrong address.

6. 4 Bella Naturale' is a green company so some items may be shipped in reusable packaging.
******Note on Hot/Warm Days some items may melt.*******
When shipment is received put container in the refrigerator for about 30min or till solid.

7. You will be responsible for paying for your own shipping cost for returning your items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you have any question on how to return your item to us, contact us.

International Shipping Policy

The standard shipping method used is USPS Priority Mail International . Shipping costs vary by country. Estimated shipping times are provided upon request and are not always available. Please contact us for shipping quotes.

INTERNATIONAL BUYERS: Please be aware that you will be responsible for any taxes, customs fees, or other amounts levied by your home country. Please check with your Customs office and/or Postal Service if you are concerned about possible tariffs.

All SALES ARE FINAL.
We do not guarantee results as hair responds differently to products. Our samples are always available and sell fast when in stock, therefore,  we recommend purchasing if you are unsure of how a product will work. Due to the nature of our products, we do not accept returns.  Keep in mind our products are meant to be moisturizing therefore use in moderation, less is more.

DAMAGED
We do understand that going through the USPS system can be a little rough on packages.   If your item is received damaged, we're here to help.  Please contact us immediately with in 7 days via email  as we like to handle these situations swiftly. Due to the nature of our handmade products, after 7 days no refunds, or replacements for damaged products will be honored.

To be eligible for replacement, or refund for your damaged product within the 7 day period, your  products must be in the condition you received them and in the original box and/or packaging, unused, and unopened. Along with the receipt or proof of purchase. Please upload a photo of the received item/s in our etsy shop.

Once we receive your provided information  we will review your case and notify you within 24-48hrs  on the status of your refund, or exchange after reviewing your case. If your replacement or refund is approved, we ship your replacement product within 24hrs. via USPS Priority Mail  or we will initiate a refund to your credit or debit card (or original method of payment). You will receive the credit within 5- 7 business days, depending on your card issuer's policies

RETURN SHIPPING COST:

If you choose to return your damaged product, you will be responsible for paying for your own shipping cost for returning your items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you have any question on how to return your item to us, contact us.