Thank you for shopping at Crafted Designs by Tess. If you are not entirely satisfied with your purchase, we're here to help
You have 15 calendar days to return an item from the date you receive it.
To be eligible for a return, your item must be in the original packaging and have proof of purchase/receipt
Upon receipt of your item, we will notify you immediately that it has been received. The status of your refund will be determined after the item has been inspected.
If your refund is arroved, we will initiate a refund to your card and you will receive it within a certain amount of days. Usually according to your card issuer's policy.
You will be responsible for paying the cost of shipping for returning your item. All shipping cost are nonrefundable. These cost will be deducted from your refund.
If you have any questions on how to return an item, please contact us at
[email protected] or (980)677-0160