Please allow 1-2 days processing time once your order is received, since we make our products in small batches to ensure top quality & ultimate freshness. This does not include shipping time, please see the guide below.
Processing Time = 1-2 days
Shipping Time = 1-3 business days
$6.50 Flat Rate - USPS Priority Shipping. Free Domestic Shipping Over $35.
Please keep in mind that our products are made from all natural & organic ingredients so there may be variations in appearance, which is normal. The precious butters & oils used can also be affected by temperature changes during transit, so if you happen to receive a whip that has softened just pop it in the fridge to firm it back up prior to use & store in a cool environment.
All handmade orders are quickly created or fulfilled & shipped out, so unfortunately we are unable to accommodate cancellations.
We always hope that you love your products as much as we do, because we pride ourselves in taking great care while crafting them. Unfortunately we do not accept returns or exchanges, based on the handmade nature of our products & in order to maintain the integrity. We will certainly correct any error that was made on our part (ie. wrong item shipped). Please email us at firstname.lastname@example.org within 3 business days for instructions in the case of company error. Please include order number, date, name & contact information, once this information is received we will investigate the issue & respond within 3 business days.