Confirmation emails are sent within 24 hours of purchase with detailed information.
Once your item is shipped, we will send a follow up automated email (with tracking #).
KWD uses USPS to send all items. Tracking is provided for shipping within the US. If you are located outside of the US and would like a tracking number for your package, then please email us directly. We will send an invoice via paypal.
International shipments cannot be tracked by USPS once they leave the United States. International shipping times vary depending on your country. I cannot guarantee delivery dates, so please be patient with your country’s delivery service.
Expected Delivery Time:
US/Canada (3-10 business days)
Everywhere else (varies)
WE DO NOT REFUND FOR LOST PACKAGES
INTERNATIONAL TAXES & DUTIES
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.